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Question
I bought a scentport and after just 4 bottles the plug in doesn't work. Is this normal? How long should the plugin last?
asked 5 years, 2 months ago
by
sunflower15059
 - utah
on Home & Candles
3 answers
Answers
answer 1
It is not "normal" but apparently it does happen. I've read other threads where sometimes a base unit will have its safety feature "tripped" and will stop working. If your base unit isn't working, return it to BBW for a replacement unit.
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Top 25 Contributor
answered 5 years, 2 months ago
by
Pampered Dragon
 - San Antonio, TX
answer 2
I have had several to do the very same thing.
answered 5 years, 2 months ago
by
pineapple32
 - Arkansas
answer 3
I have bought many of these units and one of mine did the same thing - never had the problem with any others and I use them all the time. I took the unit back to the store and they replaced it--no problem!! They sell the units individually so that is what they gave me.
answered 5 years, 2 months ago
by
bbgrl
 - Ontario Canada
Question
Oils
Can the oils for the warmers be used with the Reed Diffusers?
asked 5 years, 2 months ago
by
bejbe
 - Fla.
on Home & Candles
3 answers
Answers
answer 1
It is tempting, thinking you would get much more fragrance, but the answer is "no." It just won't work.

Home fragrance oil, meant for oil burners, has a higher concentration of the essential oils and has a thicker consistency (higher viscosity). Reed oil is less concentrated, and is thinner (less viscosity). Reed oil is designed in optimal viscosity to be drawn up the reeds. Home fragrance oil is to thick to be drawn up properly. So you just won't smell the fragrance because the reeds won't "throw" the fragrance. In the end, all you will have done is waste a lot of money (as has been stated before, since home fragrance oil is much more expensive than reed oil).
Top 25 Contributor
Top 25 Contributor
answered 5 years, 2 months ago
by
Pampered Dragon
 - San Antonio, TX
answer 2
No, you can no. Plus the cost to fill a reed diffuser with oils would be astronomical!
answered 5 years, 2 months ago
by
KellyB
 - St. Petersburg, Florida
answer 3
No. The oils are very different in composition and are tailored to their individual uses.

Warmer oil (home fragrance oil, or HFO for short) is a concentrated form of fragrance oil. It is composed of mildly diluted essential oils. Essential oils are derived from plants or plant parts. Because they are very costly to manufacture, highly flammable, and extremely irritating, their availability is limited and they are very expensive. But HFO's are still fairly concentrated and are still flammable and skin irritants (don't ever put HFO's on your person!).

HFO's have some degree of viscosity, or thickness to them. If you used them in a reed diffuser container, not only would the cost be outrageous to fill the container, but the reeds would be unable to "draw" up the oil properly. Essentials oils are first diluted to make HFO's, then further diluted to make low viscosity reed oil. Dilution is carried out by the addition of carrier oils that do not contribute to, or significantly alter, the fragrance of the oil. These include olive oil, grapeseed oil, and almond oil, among others.

Reed oil must be more dilute and thinner than HFO in order to draw properly up the reeds to distribute the fragrance. So use only reed oil for your reed diffusers. HFO's should only be used with oil warmers. Neither should be used on skin (fragrance oils are much, much more diluted before they are consider safe for inclusion in body care items).
Top 25 Contributor
Top 25 Contributor
answered 5 years, 2 months ago
by
Pampered Dragon
 - San Antonio, TX
Question
Has anybody tried the wall flowers yet I see they are on sale just trying to find out are the fragrances strong.
asked 5 years, 1 month ago
by
ms. fouse
 - philly
on Home & Candles
3 answers
Answers
answer 1
Love the wallflowers and am extremely sensitive to strong odors. I have tried the brown sugar and fig and the midnight pomegranite. I was afraid the midnight pomegranite would be too strong, but I have been pleased with it. It puts out just the right amount of scent without giving me a headache at all. I have ordered the white citrus scent and hope it has a suttle scent as well.
answered 5 years ago
by
ShellyF.
answer 2
I really like them but I have allergies which makes it rather difficult to find a scent that I can take without being miserable in my own home. I have settled on Warm Vanilla Sugar, its a soft sweet scent. I have tried several others and they just seemed to strong. Cotton Blossom nearly pushed me over the edge. I love the scent but the wallflower was just to much. Well good luck hope this was of help.
answered 5 years, 1 month ago
by
Laurie B
 - Columbus, Ohio
answer 3
Not all of the fragrances are strong. And some people like strong fragrances; others with sensitivities, do not.

Some of the stronger fragrances I've used: Vanilla Coconut, Spiced Cider, Cinnamon & Clove Buds, Cherry Blossom, Japanese Cherry Blossom, Orange Nectar, and Black Raspberry Vanilla.
Top 25 Contributor
Top 25 Contributor
answered 5 years, 1 month ago
by
Pampered Dragon
 - San Antonio, TX
Question
What is the best option when you have pets, wallflower, scentport, room sprays or oil fragrances. I have 2 large dogs and a cat. (we know about litter
asked 5 years, 1 month ago
by
puoadd
 - Maryland
on Home & Candles
3 answers
Answers
answer 1
I agree with the responder with the cats.The best thing you can do is frag layer. That means:
1. Wallflower/Scentport for overall coverage 24/7 (Wallflower recommendation is Clean Mist, its great to attack odor. Scentport is Fresh Linen.)
2. Fabric Refresher in the Clean Mist or Brilliant Citrus, great for carpets and any serface you cant always wash!
3. Home Frag Oils. It gives a rich coverage of frag. Great during gatherings or just to relax (Aromatherapy's Eucalyptus Spearmint is amazing!"
4. Candels for ambiance and frag
5. Room Sprays. Use this around your door before the guest get there, and it flows out of your home so well and gives an alluring feeling to your home.

Hope this helps
answered 5 years, 1 month ago
by
Anonymous
 - San Antonio,Texas #10
answer 2
We have several cats and that means several areas of litterboxes around the home. Scooping frequently works the best in terms of odor control, but let's face it, things don't always get done optimally, do they?

So to help, I've found the Wallflowers odor-neutralizing lines to be helpful. I particularly like the Brilliant Citrus, although any of them are great. The anti-odor sprays are nice when you need an instant burst of air refreshening, for example when company is coming over. And if you are like us, our 4-legged members of the family sleep with us, lounge with us, and generally believe they are human. So the fabric mist (also odor-neutralizing) can help refresh the scent of your fabrics that you can't launder easilty, like couches, petbeds, rugs, bedsheets b/w laundry time, etc. And in general purpose rooms (that are not necessarily pet-dominated rooms), a few sprays of concentrated room spray can make a room smell lovely for yourselves or for company. Same goes for candles if kept out of reach of curious small children, curious feline friends, and are in sturdy areas where a passing dog won't knock them over.

Scentports are great for fragrancing large rooms, and some of the fragrances are strong, but they currently do not neutralizie scents, only mask them. Sometimes that backfires, when it is obvious to visitors that you are trying to "cover up" a bad odor with a stronger one, and it just comes across as a bad mixture. I would stick to using non-odor-neutralizing Wallflowers and/or Scentports in areas where the pets do not frequent, for instance maybe some bathrooms and bedrooms, office/libraries, kitchens, etc. It will depend on where you allow your pets to go and where the "off-limit" areas are.

I certainly understand how we form deep relationships with our four-legged friends, yet it is a constant struggle to keep our house smelling fresh. I don't think you will even make your house smell like it is pet-free, but I do believe that you can accomplish a house where there is a tolerable presence of your animals without your environment smelling of an animal border facility. Hope this helps.
Top 25 Contributor
Top 25 Contributor
answered 5 years, 1 month ago
by
Pampered Dragon
 - San Antonio, TX
answer 3
Wallflowers and Scentports offer 24/7 coverage. While room sprays are great for instant refreshment or added concentration. Wallflowers last longer (6-8 weeks) but Scentports are more concentrated but only last around 4 weeks. I have a cat and use 1 wallflower in my bedroom, 1 in my bathroom and 1 in my livingroom and it works just fantastically. Hope this helps!
answered 5 years, 1 month ago
by
Jenner
 - Van Nuys
Question
Do you sell a no-frangrance Bug Repellent?
I was told prior to an outdoor wedding in Sarasota, Florida, that you sold an effective insect repellent, but I couldn't find a store in time and suffered many bites.
asked 5 years, 1 month ago
by
PAEL
on Home & Candles
3 answers
Answers
answer 1
Eucalyptus Spearmint in the Aromatherapy line works for me. Eucalyptus is a natural bug repellent.
answered 4 years, 11 months ago
by
Kirsten R
answer 2
I agree with the other response, but i do know one that works for me. It is amazingly in the Signature Collection, brand new frag called White Citrus. It is a Citrus base frag that, in my personal experience, kept mosquitoes away. Smells a hole lot better then OFF!
answered 5 years, 1 month ago
by
Anonymous
 - San Antonio,Texas #10
answer 3
I am not aware of BBW currently selling an insect repellent product, or a mosquito-repellent product. If you are convinced of such a product existing, I recommend you contact BBW directly with your inquiry.
Top 25 Contributor
Top 25 Contributor
answered 5 years, 1 month ago
by
Pampered Dragon
 - San Antonio, TX
Question
I have the wall unit with night light ...
the bulb I put in have an oroma but after a day there is no more frangance ... should I clean the unti or what ... I have many bulbs but I have no smell any more ... could you help me on this matter ... very flustrating ... the unit is about a year old ...
asked 5 years ago
by
The Lady 10
 - Long Island, NY
on Home & Candles
3 answers
Answers
answer 1
If you also feel it when its plugged in and its not warm to the touch than it should be replaced.
answered 4 years, 11 months ago
by
Kirsten R
answer 2
The units themselves do need to be replaced after 2-3 months; they are electric after all, and they have oil being drawn up and dispersed through them. Just look at the honeycomb pattern top (for wallflowers or around the cotton wick for scentports) and if it is brown then I would suggest replacing it. In addition to that, the units also react to the GFCI outlet (the ones we all need to have in the kitchen & bath) and if there is a power surge the unit will stop sending power through. Simply unplug and replug and you should begin to smell the fragrance soon again. I do gently clean my piece with a cotton swab dipped in rubbing alcohol (not dripping) to clean any dust, oil, etc. in between fragrances. I hope this helps you with your wallflowers.
answered 5 years ago
by
mememepikme
 - Long Island, NY
answer 3
If your unit is about a year old, it may be that it stopped working. It might be time for a new starter. If you haven't cleaned it w/in that year it is also a good idea to take a damp clean cloth and wipe it down periodically. Otherwise visit your nearest BBW, they may be able to do something for you.
answered 5 years ago
by
matillda
 - illinois
Question
What can I use to eliminate a musty odor?
Condo on the beach that has a musty smell-always carry it home with us in our clothes,etc. when we return home. Is there something to hang in closets or areas of the condo to eliminate this-crystals/etc.
asked 5 years ago
by
liebe
 - kcmo
on Home & Candles
3 answers
Answers
answer 1
Try the new Slatkin & Co Odor Neutralizer line. The product comes in everything from wallflowers to scentportables and work great!
answered 5 years ago
by
ajax
answer 2
You should try the Scentportable by Slatkin & Co. It's available in a Fresh Cotton fragrance. The Fresh Cotton fragrance will absolutely freshen your clothes and keep musty smells at bay. It even has a clip—just hang on a hanger or toss into the corner. It's that easy!
answered 5 years ago
by
happiness11
answer 3
I'm not aware of BBW selling anything like pouches of scented crystals one could hang in closets, etc., to keep them fresh while you are away. The best item in my opinion to provide constant scent protection would be an odor-neutralizing Wallflower. They last longer than Scentports. I don't know if a bulb (which lasts 6, maybe 8 weels), will suffice, it depends on how often you frequent your condo. But if practical, plug-ins could deal with odor full-time.

While you are there, use plug-ins with fresh fragrance bulbs (to get the best scent), and carry it further using say home fragrance oil warmers (electric or tea light ones). If you like candles, those are great but if you are at the beach all day, don't want to leave those unattended. But using small candles for small burn times would be OK, and some candles give off a nice scent even when unlit. Periodic use of concentrated room spray can defeat musty odors that creep in. Pillow mists can freshen laundry especially when preparing for sleep.

Anyway, sorry I couldn't come up with something more long-term for while you are away from your condo. Ideally, the plug-in diffusers would work the best, but wouldn't last the whole winter. Perhaps someone with a similar dilemma has better suggestions.
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Top 25 Contributor
answered 5 years ago
by
Pampered Dragon
 - San Antonio, TX
Question
candles - what is your strongest scented candles?
I would also like to know the most popular clean scented candles?
asked 4 years, 11 months ago
by
Jodster
 - new york, ny
on Home & Candles
3 answers
Answers
answer 1
The strongest scented candles are likely going to be what they call/did call "The Sexys": Black Amethyst, Sensual Amber, Japanese Cherry Blossom, Midnight Pomegranate, Vanilla Noir, Warm Vanilla Sugar, and Velvet Tuberose. Keep in mind that is not an "all-inclusive" list of their strongest candles, it is just what they consider their strongest scents which many have a heavier or musky scent to them. Japanese Cherry Blossom has been known to be their All-Time Best Selling Fragrance for quite some time.

It's hard to say that there is any "one favorite candle" in any type of scent- it depends on what people like in that area or what demographic you are talking about. I would say that any of the Cotton (Cotton Blossom and Sea Island Cotton) or Fresh scents (Fresh Linen and Fresh Bamboo) are very popular as well as the White Citrus as far as being a clean, refreshing scent :)

The great thing about BBW is if you are not happy with ANY of their products they offer a 100% Money Back Guarantee! You can try an item and if you don't like it, take it back to the store and they will help you find something else :)

I hope that helps- good luck in your search!
answered 4 years, 10 months ago
by
punkadunk02
 - Bath & Body Works Heaven, TN
answer 2
Carribean Salsa, Black Amethyst
answered 4 years, 11 months ago
by
BBWBuyer
answer 3
Fresh Linen, Sea Island Cotton, Bamboo. You could also try the Henry Bendel candles
answered 4 years, 11 months ago
by
KellyB
 - St. Petersburg, Florida
Question
Do Wallflowers eventually not work as well as they age?
I have Wallflowers in several rooms in my home, and buy refills in different scents constantly. I have recenlty noticed that the scents are not as strong as usual, and the wallflowers do not seem to be running out as quickly as usual. Do the plug ins themselves eventually get too old and need to be replaced?
asked 4 years, 11 months ago
by
Grasshopper1
 - S.C.
on Home & Candles
3 answers
Answers
answer 1
Just like all electrical appliances the Wallflower Units will stop working eventually. I have noticed that the Wallflower Units that I have owned for 2-3 years or more are "slower" to disperse the Wallflower Bulb. I tend to put the older units in smaller rooms, such as a bathroom, so that the scent is not as overwhelming as it can be with a newer unit.

This could be because the unit is older and needs replaced but it can also be caused by a number of other reasons. I have found that, for whatever unknown reason, some bulbs last longer than others even if they are the same scent. For instance, I purchased two boxes of refills in the Sweet Pea scent and placed the two units in our family room. The first box of refills lasted five or six weeks before they were empty. The second box of refills lasted three or four weeks before they were empty. I used them successively in the same units but I don't know why one set ran out faster than the other set. The same thing has happened when using two different scents.

The Wallflowers have a reputation for lasting longer but the dispersion of scent is not as strong as a Scentport. The Scentports have a reputation of being stronger in scent but their longevity is very poor.
answered 4 years, 10 months ago
by
punkadunk02
 - Bath & Body Works Heaven, TN
answer 2
I think your nose gets used to t because I can't smell my scent right now but my neighbor told me my housee smells great. I usually notice it more after Ive been gone a few days and come back home. You do get used to it after a while.
Top 100 Contributor
Top 100 Contributor
answered 4 years, 11 months ago
by
annabanana01
 - CANADA
answer 3
I do believe that the wallflowers tend to stop working over time. You should also try to move the wallflower to another outlet in your home just to be sure that it is not the outliet that is not working.
answered 4 years, 11 months ago
by
scentlover09
Question
can you turn the wallflowers plug in's side ways on the wall unit, or will they leak out? thank you
asked 4 years, 11 months ago
by
okie girl
on Home & Candles
3 answers
Answers
answer 1
If you are turning it because you need to fit it somewhere, the actual plug part (the 2 prongs) turn themselves. However, I would not suggest turning it on its side because I have seen them leak before.
answered 4 years, 11 months ago
by
KellyB
 - St. Petersburg, Florida
answer 2
You can not turn the entire wallflower side ways, it will leak out. You shouldn't have to turn the whole thing anyway because the plug itself turns to adjust to your electrical socket.
answered 4 years, 11 months ago
by
Rachel721
 - PA
answer 3
If your outlet is sideways, you can plug in your Wallflower. You do need to rotate the plug on the Wallflower, first! If you hold the Wallflower diffuser frame firmly, you'll find you can rotate the plug part from "vertical" to "horizontal" (rotate by 90 degrees). You must do this or else the fragrance oil will indeed leak out! The diffuser unit must always point up, with the fragrance bulb below. Hope this answers your question.
Top 25 Contributor
Top 25 Contributor
answered 4 years, 11 months ago
by
Pampered Dragon
 - San Antonio, TX
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