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Questions & Answers for Home & Candles

Question
Do you sell a no-frangrance Bug Repellent?
I was told prior to an outdoor wedding in Sarasota, Florida, that you sold an effective insect repellent, but I couldn't find a store in time and suffered many bites.
asked 4 years, 10 months ago
by
PAEL
on Home & Candles
3 answers
Answers
answer 1
Eucalyptus Spearmint in the Aromatherapy line works for me. Eucalyptus is a natural bug repellent.
answered 4 years, 8 months ago
by
Kirsten R
answer 2
I agree with the other response, but i do know one that works for me. It is amazingly in the Signature Collection, brand new frag called White Citrus. It is a Citrus base frag that, in my personal experience, kept mosquitoes away. Smells a hole lot better then OFF!
answered 4 years, 10 months ago
by
Anonymous
 - San Antonio,Texas #10
answer 3
I am not aware of BBW currently selling an insect repellent product, or a mosquito-repellent product. If you are convinced of such a product existing, I recommend you contact BBW directly with your inquiry.
Top 25 Contributor
Top 25 Contributor
answered 4 years, 10 months ago
by
Pampered Dragon
 - San Antonio, TX
Question
I have the wall unit with night light ...
the bulb I put in have an oroma but after a day there is no more frangance ... should I clean the unti or what ... I have many bulbs but I have no smell any more ... could you help me on this matter ... very flustrating ... the unit is about a year old ...
asked 4 years, 9 months ago
by
The Lady 10
 - Long Island, NY
on Home & Candles
3 answers
Answers
answer 1
If you also feel it when its plugged in and its not warm to the touch than it should be replaced.
answered 4 years, 8 months ago
by
Kirsten R
answer 2
The units themselves do need to be replaced after 2-3 months; they are electric after all, and they have oil being drawn up and dispersed through them. Just look at the honeycomb pattern top (for wallflowers or around the cotton wick for scentports) and if it is brown then I would suggest replacing it. In addition to that, the units also react to the GFCI outlet (the ones we all need to have in the kitchen & bath) and if there is a power surge the unit will stop sending power through. Simply unplug and replug and you should begin to smell the fragrance soon again. I do gently clean my piece with a cotton swab dipped in rubbing alcohol (not dripping) to clean any dust, oil, etc. in between fragrances. I hope this helps you with your wallflowers.
answered 4 years, 8 months ago
by
mememepikme
 - Long Island, NY
answer 3
If your unit is about a year old, it may be that it stopped working. It might be time for a new starter. If you haven't cleaned it w/in that year it is also a good idea to take a damp clean cloth and wipe it down periodically. Otherwise visit your nearest BBW, they may be able to do something for you.
answered 4 years, 9 months ago
by
matillda
 - illinois
Question
What can I use to eliminate a musty odor?
Condo on the beach that has a musty smell-always carry it home with us in our clothes,etc. when we return home. Is there something to hang in closets or areas of the condo to eliminate this-crystals/etc.
asked 4 years, 9 months ago
by
liebe
 - kcmo
on Home & Candles
3 answers
Answers
answer 1
Try the new Slatkin & Co Odor Neutralizer line. The product comes in everything from wallflowers to scentportables and work great!
answered 4 years, 8 months ago
by
ajax
answer 2
You should try the Scentportable by Slatkin & Co. It's available in a Fresh Cotton fragrance. The Fresh Cotton fragrance will absolutely freshen your clothes and keep musty smells at bay. It even has a clip—just hang on a hanger or toss into the corner. It's that easy!
answered 4 years, 8 months ago
by
happiness11
answer 3
I'm not aware of BBW selling anything like pouches of scented crystals one could hang in closets, etc., to keep them fresh while you are away. The best item in my opinion to provide constant scent protection would be an odor-neutralizing Wallflower. They last longer than Scentports. I don't know if a bulb (which lasts 6, maybe 8 weels), will suffice, it depends on how often you frequent your condo. But if practical, plug-ins could deal with odor full-time.

While you are there, use plug-ins with fresh fragrance bulbs (to get the best scent), and carry it further using say home fragrance oil warmers (electric or tea light ones). If you like candles, those are great but if you are at the beach all day, don't want to leave those unattended. But using small candles for small burn times would be OK, and some candles give off a nice scent even when unlit. Periodic use of concentrated room spray can defeat musty odors that creep in. Pillow mists can freshen laundry especially when preparing for sleep.

Anyway, sorry I couldn't come up with something more long-term for while you are away from your condo. Ideally, the plug-in diffusers would work the best, but wouldn't last the whole winter. Perhaps someone with a similar dilemma has better suggestions.
Top 25 Contributor
Top 25 Contributor
answered 4 years, 9 months ago
by
Pampered Dragon
 - San Antonio, TX
Question
candles - what is your strongest scented candles?
I would also like to know the most popular clean scented candles?
asked 4 years, 8 months ago
by
Jodster
 - new york, ny
on Home & Candles
3 answers
Answers
answer 1
The strongest scented candles are likely going to be what they call/did call "The Sexys": Black Amethyst, Sensual Amber, Japanese Cherry Blossom, Midnight Pomegranate, Vanilla Noir, Warm Vanilla Sugar, and Velvet Tuberose. Keep in mind that is not an "all-inclusive" list of their strongest candles, it is just what they consider their strongest scents which many have a heavier or musky scent to them. Japanese Cherry Blossom has been known to be their All-Time Best Selling Fragrance for quite some time.

It's hard to say that there is any "one favorite candle" in any type of scent- it depends on what people like in that area or what demographic you are talking about. I would say that any of the Cotton (Cotton Blossom and Sea Island Cotton) or Fresh scents (Fresh Linen and Fresh Bamboo) are very popular as well as the White Citrus as far as being a clean, refreshing scent :)

The great thing about BBW is if you are not happy with ANY of their products they offer a 100% Money Back Guarantee! You can try an item and if you don't like it, take it back to the store and they will help you find something else :)

I hope that helps- good luck in your search!
answered 4 years, 7 months ago
by
punkadunk02
 - Bath & Body Works Heaven, TN
answer 2
Carribean Salsa, Black Amethyst
answered 4 years, 8 months ago
by
BBWBuyer
answer 3
Fresh Linen, Sea Island Cotton, Bamboo. You could also try the Henry Bendel candles
answered 4 years, 8 months ago
by
KellyB
 - St. Petersburg, Florida
Question
Do Wallflowers eventually not work as well as they age?
I have Wallflowers in several rooms in my home, and buy refills in different scents constantly. I have recenlty noticed that the scents are not as strong as usual, and the wallflowers do not seem to be running out as quickly as usual. Do the plug ins themselves eventually get too old and need to be replaced?
asked 4 years, 8 months ago
by
Grasshopper1
 - S.C.
on Home & Candles
3 answers
Answers
answer 1
Just like all electrical appliances the Wallflower Units will stop working eventually. I have noticed that the Wallflower Units that I have owned for 2-3 years or more are "slower" to disperse the Wallflower Bulb. I tend to put the older units in smaller rooms, such as a bathroom, so that the scent is not as overwhelming as it can be with a newer unit.

This could be because the unit is older and needs replaced but it can also be caused by a number of other reasons. I have found that, for whatever unknown reason, some bulbs last longer than others even if they are the same scent. For instance, I purchased two boxes of refills in the Sweet Pea scent and placed the two units in our family room. The first box of refills lasted five or six weeks before they were empty. The second box of refills lasted three or four weeks before they were empty. I used them successively in the same units but I don't know why one set ran out faster than the other set. The same thing has happened when using two different scents.

The Wallflowers have a reputation for lasting longer but the dispersion of scent is not as strong as a Scentport. The Scentports have a reputation of being stronger in scent but their longevity is very poor.
answered 4 years, 7 months ago
by
punkadunk02
 - Bath & Body Works Heaven, TN
answer 2
I think your nose gets used to t because I can't smell my scent right now but my neighbor told me my housee smells great. I usually notice it more after Ive been gone a few days and come back home. You do get used to it after a while.
Top 100 Contributor
Top 100 Contributor
answered 4 years, 8 months ago
by
annabanana01
 - CANADA
answer 3
I do believe that the wallflowers tend to stop working over time. You should also try to move the wallflower to another outlet in your home just to be sure that it is not the outliet that is not working.
answered 4 years, 8 months ago
by
scentlover09
Question
can you turn the wallflowers plug in's side ways on the wall unit, or will they leak out? thank you
asked 4 years, 8 months ago
by
okie girl
on Home & Candles
3 answers
Answers
answer 1
If you are turning it because you need to fit it somewhere, the actual plug part (the 2 prongs) turn themselves. However, I would not suggest turning it on its side because I have seen them leak before.
answered 4 years, 8 months ago
by
KellyB
 - St. Petersburg, Florida
answer 2
You can not turn the entire wallflower side ways, it will leak out. You shouldn't have to turn the whole thing anyway because the plug itself turns to adjust to your electrical socket.
answered 4 years, 8 months ago
by
Rachel721
 - PA
answer 3
If your outlet is sideways, you can plug in your Wallflower. You do need to rotate the plug on the Wallflower, first! If you hold the Wallflower diffuser frame firmly, you'll find you can rotate the plug part from "vertical" to "horizontal" (rotate by 90 degrees). You must do this or else the fragrance oil will indeed leak out! The diffuser unit must always point up, with the fragrance bulb below. Hope this answers your question.
Top 25 Contributor
Top 25 Contributor
answered 4 years, 8 months ago
by
Pampered Dragon
 - San Antonio, TX
Question
what does ps. i love you smell like?
is this a fragrance simular to something else or a new smell altogether?
asked 4 years, 8 months ago
by
rainbow girl
 - siouxcity
on Home & Candles
3 answers
Answers
answer 1
P.S. I love you is based on roses, resling, peony, and amber.

Its a very romantic fragrance, as the name implies, and is comparable to a softer Blushing Cherry blossom or a heavier Moonlight Path.

I hope that helps :)
answered 4 years, 8 months ago
by
Hooplas
answer 2
P. S. I Love You is a new fragrance to the Signature Collection. It is a modern and romantic take on the Rose. While Rose is the dominate fragrance note, it is a “warmer” Rose due to the base notes of Sandalwood, Patchouli and Musk. A very feminine and romantic fragrance.
answered 4 years, 8 months ago
by
Kris D. Customer Service Specialist
 - Kettering, OH
answer 3
TO me this is a very mature scent. Im not familiar with all the BBW scents, but I found this one very "old". Someone said it smells like the Black Amethyst one, or at least similar.
Top 100 Contributor
Top 100 Contributor
answered 4 years, 8 months ago
by
annabanana01
 - CANADA
Question
can you use scentport in a car as a refresher or do they need to be plugged in to an electric source?
asked 4 years, 8 months ago
by
hakelzmom
on Home & Candles
3 answers
Answers
answer 1
You can use the Scentport in your car as long as it stays upright- it does not have to be plugged in to an electrical outlet. Be careful as the oil from the unit can and will stain if it comes into contact with certain surfaces or materials. The scent will not be nearly as strong if used in your car because the unit heats up when plugged in to an outlet which helps disperse the scent.

Bath & Body Works made a Scentport for use in your car that clipped to your vent but they have not carried them in a long time.

The only thing they make now, as Pampered Dragon said, is the Scentportable. You can find the refills in a variety of scents but I'm not so sure about the Scentportable Starter Kit/Unit. Some of the refills are currently on sale because they are considered "seasonal scents".
answered 4 years, 7 months ago
by
punkadunk02
 - Bath & Body Works Heaven, TN
answer 2
Scentports refer to the home fragrance diffuser units that require plugging into an electrical outlet to warm (and thus diffuse) the fragrance into the air.

I think you are talking about the Scentportable. Big difference. The Scentportable is a plastic clip-on unit that houses a disc-shaped fragrance oil reservoir that you have open to air and the fragrance passively diffuses out of it. It can be clipped just about everywhere and does not require an outlet. It is perfect for cars, small closets, lockers, etc. Howver, its performance varies widely.

So a Scentport is a home diffuser that requires an outlet. A Scentportable is (like its name) portable and can be used many places where there is no electrical access.

Hope this helps to clarify.
Top 25 Contributor
Top 25 Contributor
answered 4 years, 8 months ago
by
Pampered Dragon
 - San Antonio, TX
answer 3
You can use the scentports anywhere, they simply clip on. They are great!

I use them in my car, office, gym locker... everywhere!
answered 4 years, 8 months ago
by
debg
 - Winnipeg, Canada
Question
Do the oils or candles ever 'expire'?
as in change their scent or lose some of it over a long period of time (a year)
asked 4 years, 8 months ago
by
cocoisdead
on Home & Candles
3 answers
Answers
answer 1
Neither the oils or candles have a printed expiration date but they have been known to change colors or lose scent. I have quite a few of their candles and the jar candles sometimes fade over time but usually retain their scent as long as you keep the lid on them after use. This helps keep as much oil as possible in the wax. Many of their votives have lost their scent over time because the oil is absorbed by porous surfaces such as cardboard. It is best to store them in sealed plastic bags (or any plastic such as plastic food wrap) or I have even used the styrofoam egg cartons to keep them in. If I know I am not going to use them for a while, I wrap the carton with plastic wrap so that the candles retain as much scent/oil as possible. I've had many items, such as candles and oils, for years on end and none of them have entirely lost their scent or really even come close. The oils have a tendency of changing color over time, just as many of their other products do (such as shower gel, bubble bath, lotion, etc.) which is usually due to the chemical composition of the products and the dyes they use. I have not found that any of my oils have lost or changed their scent because the lids are very tight so little to no air can get into the bottles.
answered 4 years, 7 months ago
by
punkadunk02
 - Bath & Body Works Heaven, TN
answer 2
I have had some of my oils for 2 and 3 years and have never noticed any issues regarding the fragrance, or anything else for that matter.
answered 4 years, 7 months ago
by
KellyB
 - St. Petersburg, Florida
answer 3
I've been a loyal bbw customer for a few years now & i have yet to have a problem with oils or candles, just a suggestion though, if u keep them in a cool dry place, they will last several years. Some of the candles are soy based or veggie based, which means they will melt if u keep them next to a heater,fyi. hope that helps u.
answered 4 years, 7 months ago
by
Brown eyed girl
 - NY
Question
What does PS I Love you smell like?
asked 4 years, 7 months ago
by
Rosie1970
 - Oak Creek
on Home & Candles
3 answers
Answers
answer 1
To me, strong rose and strong floral, hint of amber.
answered 4 years, 7 months ago
by
ahintofpurple
 - MI
answer 2
It's a blend of yellow and black rose petals, sparkling riesling, amber and incense. It's a soft floral, feminine smell.
answered 4 years, 7 months ago
by
ambc
answer 3
The P.S I love you has hints of amber, rose & peony in it... to me its kinda a soft sensual amber. with a sweet hint.
answered 4 years, 7 months ago
by
Mrs. antoine
 - Alexandria, Louisiana
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