answer 1
Currently no. But I hope someday we will be able to.
More and more companies are heading in this direction. It is very convenient for the customer and I think there are pros for both company and consumer.
One major obstacle is the different tiers of stores. However, some of this of this obstacle could be overcome.
If you live in a city or near one with a Flagship, you should be able to pickup almost all products at a BBW store you select, given enough time for BBW to move product to your pickup location. Small shipping wihtin cities is not as expensive as long-range shipping, I would think (but I could be very wrong about this I admit). BBW would probably need to consolidate those shipping routes, so it might take longer for products to arrive at your pick up location. I could see having to wait a little longer to pickup specialty items for the convenience of such a service. And for cities with a large number of standard stores, specialty items may only be delivered to a few of these for pickup (at strategic points around a city, not near the Flagship(s), to make it practical). For regularly in stock standard products, it would simply be a matter of # in stock, and time for a BBW associate to assemble your order. For the Classics, that would be much more of a problem since only rare stores carry limited Classics so online really may be the only viable option.
There is another large obstacle, however, one that would have to be addressed for any of this to occur. Space and sales associate time. It takes space to hold orders awaiting pickup. And it takes sales associates' time away from the floor to assemble products for pickup and then get them to the customer when they arrive.
I haven't even addressed the website modifications that would have to occur. For instance, tracking stock at any given store. I know from experience at other stores that these things are never accurate. However, I believe item tracking does the best it can. People are always returning things. And store systems are designed to keep a "buffer" so that store shelves don't stand empty for the walk-in customer.
For these reasons, I don't see store pickup happening in the very near future. But as I said, more and more companies are offering this in our lackluster economy, so I wouldn't rule it out in the future.
Top 10 Contributor
answered 6 months ago
by
Pampered Dragon
- San Antonio, TX
answer 2
No, you have to have it shipped like most companies. Sometimes the outlet stores have the products that are online though.
answer 3
This is currently an option that BBW provides- however you can always call a store in advance in order to find out if they have what you are looking for. Stores will be more than happy to put something to the side for a customer and have it waiting for them when they come in. It will be waiting at the wrap desk for you so you just have have to pay and be on your way!
answered 10 months ago
by
bbwbrandlover
- Chicago
answer 4
Orders are not shipped to the local store, but you can call the store to have items shipped to you! The charge is $6 and will arrive UPS ground.